
Restart Scheme
Get Your Career Moving in the Right Direction
Providing enhanced and tailored support to help you on your journey back into work
Our Approach
Restart your career with us
Since 2021 we’ve helped thousands of people find meaningful employment and we’d love to help you, too. We understand that everyone is different and that a one-size-fits-all approach rarely works. That’s why our fully flexible approach gives you access to a range of services designed to get you in the best shape for work.

Our In-Work-Support Offering
Our in-work support service is designed to support our customers to thrive in their new employment.
This service is tailored to each customer to support their needs and equip them with the tools and resources they need to transition back into sustainable employment.
FAQs
Jobseekers who are claiming Universal Credit are referred to us by their local JobCentre Plus Work Coach. If you want to find out more, contact your local Job centre.
Once you have enrolled on the Restart Scheme, you will be allocated an Employment Adviser who will assess your personal circumstances, experience, goals and areas of interest. From there you will receive help to update your CV, receive interview training, gain access to skills training and even receive health and wellbeing support.
The time it takes to secure employment will depend on a number of factors such as the vacancies available in your area, your existing skills and qualifications, and the time you are able to commit to working with your adviser.
Finding work can be challenging and can take time. Whatever happens, rest assured that we are here for you for up to 12 months. In that time we can provide you with the skills training, advice and support you need to prepare for a new opportunity.
Don’t worry, we won’t go anywhere. Our in-work support service is designed to check in with you and your employer to help you settle in and find your feet. If your new position presents you with any challenges, such as new childcare issues or travel problems, we’ll do our best to assist.
We’ll be on hand to help you find a new opportunity that is better suited to you.
You can pass on any feedback via our enquiry form, or by calling our Customer Success Centre on 0800 9179 262 or even through your adviser. If you ever wish to raise a complaint, please visit our customer complaints process for more information.
Our Restart Partners

Establishing a healthy work-life balance
At Fedcap we understand that health and wellbeing plays a big role in helping you achieve your goals in life. After all, being at your best will always make you more appealing to a potential employer.
Every day we see how important a positive outlook and general wellbeing is to an individual’s quest for work. That’s why we’ve built a team of in-house health practitioners including fitness experts, occupational therapists and mental health professionals who can work with you to improve your confidence, motivation, energy levels and happiness. So, when the perfect opportunity comes along you’re ready to grab it with both hands.
Want to find out more about our Health and Wellness services? Enquire more about joining the Restart programme at your local Job Centre Plus office.

