Advancing the
Power Of Possible

Susan is widely recognised as one of the most respected leaders in the employability and health and wellbeing sector. With more than two decades of experience delivering and transforming employment services, she brings an exceptional blend of operational excellence, strategic insight and deep personal commitment to improving economic mobility and wellbeing across the UK. In her previous role as Operations Director at Fedcap Employment, Susan has overseen a diverse national portfolio of Department for Work and Pensions and local authority programmes. Under her leadership, Fedcap became the DWP’s top-performing Restart Scheme provider for three consecutive years and a leading deliverer of Intensive Personalised Employment Support. She previously led Scotland’s largest Fair Start Scotland contract and played a leading role in establishing the first contracted employability programme in the Republic of Ireland, an innovative model that continues to deliver results today. Her government experience also includes extensive collaboration with senior civil servants, policy leaders, and commissioners across the UK, ensuring that employability, health, and skills programmes reflect local priorities while delivering nationally consistent outcomes. Susan is a Fellow of the Institute of Employability Professionals and serves on Scotland’s Improving Health and Reducing Inequalities Steering Group, championing the critical link between good work, better health and reduced inequality.

Lynn’s career in the employability sector spans 25 years. She started out as a project co-ordinator for a pilot scheme run by the Department for Work and Pensions, which was a precursor to private organisations running employability schemes. After this, she moved into claims administration. At an early stage in her career, Lynn was selected to train as an accountant, beginning a seven-year qualification in which time she took on a number of finance roles including Budget and Performance Manager, Corporate Management Accountant and Commercial Sales Accountant before becoming Treasury Accountant and Head of Finance. Lynn has been Fedcap’s Chief Financial Officer since 2019. Lynn says, “I am passionate about fostering the right financial culture, helping to implement Fedcap’s vision and drive forward the direction of the business.”

Kirsty rejoined Fedcap after previously helping establish and grow the organisation during its early development in the UK. She now leads Fedcap’s commercial strategy, focusing on building partnerships to secure opportunities that expand access to employment and improve economic wellbeing. With more than 20 years’ experience across employment support, skills, education and justice-related services, Kirsty has worked across both operational leadership and commercial roles throughout her career. This breadth of experience gives her a strong understanding of how public services are designed, commissioned and delivered in practice. At Fedcap, Kirsty leads complex bid activity and partnership development across the organisation’s practice areas. She has played a central role in developing diverse supply chains, championing the inclusion of SME and third-sector organisations to strengthen delivery and expand local impact. Kirsty served for five years on the board of the Employment Related Services Association, including three years as Vice Chair, and currently sits as Non-Executive Director of Society Matters, reflecting her continued commitment to sector leadership and strengthening support for people and communities.

Becky is an experienced, people-centred leader known for shaping inclusive, values-driven cultures across a range of sectors, including retail, education and financial services. With a career spanning organisations such as Morrisons, McDonald’s and Newcastle Building Society, she brings a strong track record of delivering people strategies that enhance engagement, wellbeing and organisational performance. Since joining Fedcap in 2023 as Director of People, Becky has led the development of a cohesive, values-aligned people strategy, embedding a clear cultural framework across the employee lifecycle and supporting the organisation’s continued growth. Becky and the people initiatives she has led on, have been recognised through a number of industry awards, including CIPD accolades in Talent and Reward and Investors in People platinum award. She also brings a strong commitment to social impact, having served as Trustee and Chair of County Durham homelessness charity DASH. Becky is passionate about creating environments where colleagues feel valued, heard and able to thrive, believing that strong cultures are built through trust, connection and shared purpose.

Aquilla Lindo is an accomplished senior leader within workforce development and business transformation, with over 20 years’ experience delivering and overseeing large-scale programmes across the public, private and voluntary sectors. With extensive expertise in operational delivery, contract management and inclusive leadership, Aquilla has successfully led major business transformation projects focused on organisational growth, cultural change, process improvement and technology-driven operating models. Prior to Fedcap Employment, Aquilla held director-level roles within Skills contracts at Corndel; as well as senior positions at Prospects Services and London Borough of Brent Council. Aquilla also holds a qualification in Equity, Inclusion and Organisational Diversity Development through the Institute of Leadership & Management and previously served as a board trustee Member for a P3 Charity supporting homelessness.